How Businesses Win by Helping Their Employees and Customers

The concept of “onboarding” has a broad meaning. This is employee onboarding, that is, actions aimed at adapting newcomers to the company. There is customer onboarding or familiarizing the user with the product and helping them use it.

Onboarding – what is it: general meaning

Within a company, onboarding helps a new employee job function email list to quickly and easily integrate into the team and start solving professional tasks. For example, this includes support from a mentor or a welcome letter from the manager.

In working with product interfaces, hints and instructions for clients are called user onboarding. It allows you to start working with the service faster and easier.

In other words, onboarding is helping a person adapt everything you need to know about freelance work to new conditions. In both cases, the onboarding process consists of stages and has its own tasks and functions.

Next, we will consider separately the importance of onboarding in the field of HR and product development.

Onboarding new employees

Onboarding of new employees is an important stage in the process of adaptation of new employees in the company. As a rule, this is the time from the moment candidates receive company offers until the end of the probationary period, usually 3 months. But there are companies where onboarding does not end after this period. HR departments continue to take measures aimed at adapting the employee when the newcomer has already fully begun to perform his work tasks. This can last from six months to a year.

The goal of onboarding is to help a person who finds zn business directory themselves in a new environment to comfortably integrate into the work, understand how everything is arranged, and define their tasks and the tasks of the team. Thoughtful onboarding can make a person fall in love with the company, so that they are imbued with its ideas and motivated.

Staff onboarding: stages

The adaptation period in HR includes preboarding and onboarding at different periods. Let’s talk about it in more detail.

Onboarding before the first working day

Onboarding begins even before a person starts working in the company. Otherwise, it can be called preboarding. At the preboarding stage, which occurs between the offer from the company and the first working day, the relationship between the company and the new employee is built.

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