Thanks so much for your recent purchase. By now, [your item I’d love to should have arrived, you’ve hopefully started exploring our solutions, etc], and you likely have a good idea of what you think about your purchase.
from you about your experience so far with us. You can just reply to this email and share your thoughts if you’d like. Even more helpful is if you wouldn’t mind filling out this {{Survey Link}}. It shouldn’t take more than {{Estimated Completion Time}}, and it will help us keep improving so we can better serve you.
Of course, if you’re having trouble of any kind (or your purchase hasn’t arrived yet), please let me know. I’ll do everything I can to help.
Thanks again for your time!I’d love to
{{Name}}
4. Thanking Customers for Their Feedback
Customers who take the time to send in feedback are generating value for you. A quick thank-you is a major retention tool and helps you foster stronger customer relationships over time.
Note: The template below is for customers who gave positive overseas data feedback. You’ll want to take a different approach for an unhappy customer, of course.
Email Template
{{Customer First Name}},
Thanks so much for taking the time to give us feedback. We’re always working to improve our products and services, and we’re thrilled when we hear that we’re doing something right. Constructive criticism is great, too, since it helps us improve!
If you’re still feeling the love from your recent purchase, would you mind writing a quick review of your positive experience with us on {{Review Site}}? It may not seem like much, but these reviews go a long way.
Thanks again,
{{Name}}
5. Inquiring About a Customer’s Abandoned Cart free webinars for internet marketers in january 2021 (Reminder)
Users abandon carts for all sorts of reasons, and betting email list sometimes all they need to come back and purchase is a little nudge. A well-timed email reminding a customer about an abandoned item might be all it takes to net a sale.