According to statista data in 2020. For this and the following factors. Whatsapp is an excellent communication tool for users. Text messaging telegram database It is also the and group chats voice and video calls multimedia messages states end-to-end encryption contacts synchronization no advertising however. If a business wants to use whatsapp messenger for customer communications. It may face several issues as it could violate the app’s service policies by not using the business version.
Some of the limitations
That would be faced are the following: limitations. Whatsapp messenger is not designed for mass sending. Broadcast messages can understanding your target market only be sent to contacts. Who have saved your number in their contact list. Penalty and blocking: excessive use of broadcast messages may result in your account being limited or even blocked. Whatsapp detects unusual behavior and can take action to prevent spam. Whatsapp business for companies whatsapp business is a different app created specifically for businesses, offering basic communication tools for micro and small businesses.
It is free and has a browser version
In fact, many companies have started vietnamese offer using It is also the it as their primary means of communication with their customers and it is highly recommended. Whatsapp business is undoubtedly perfect for offering customer support, sending transactional messages, and launching marketing campaigns. It also allows you to reach your audience’s phones directly, which increases the likelihood that your messages will be read instantly, since whatsapp has more than 80% of its users’ opening rate.